Privacy policy

The Colyer-Fergusson Charitable Trust takes your privacy very seriously.  We have adopted this Privacy Policy in recognition of your right to keep your personal information private.  The policy describes our privacy practices in relation to your use of our website and our treatment of all personally identifiable information that we collect or hold.

What is the Colyer-Fergusson Charitable Trust?

The Colyer-Fergusson Charitable Trust (CFCT) is an independent charitable trust that makes grants to support charitable activity in Kent.  The Trust’s overarching aim is to improve the lives of people in Kent, and in particular those who are most disadvantaged.

The information we collect

The CFCT will only collect personal information from you where it has a legitimate reason to do so and/or you give your explicit consent.  When you apply for a grant from CFCT, we will collect information about you so that we can contact you about your application and any grant we make. 

If you are applying for a hardship grant through one of our referral partners, we will need to collect sensitive information about your personal circumstances in strictest confidence. 

How we collect and store the information

CFCT receives grant applications and subscriptions to its newsletter via online forms built using software owned by Formstack.  Formstack’s software complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework.  Formstack data remains private and the responsibility of the individual or organisation creating the form; and Formstack give their assurance that they will never view, access, sell, or distribute it to a third party.  If you have additional questions about Formstack’s privacy policies, please contact them at 

All personal information is securely stored in our Salesforce cloud-based grants management database.  Salesforce has robust security measures in place that meet the highest standards in the industry.  Salesforce gives an undertaking that it will not review, share, distribute, or reference any of its customer’s data, unless it is required to do so by law.

How we use your information

CFCT will use the personal information we collect for the purpose disclosed at the time of its collection, or as set out in this policy.   We will not use your personal information for any other purpose without first seeking your consent, unless we are required to do so by law.  Generally, we will only use your personal information as follows:

  • to contact you in relation to your grant application or any subsequent grant;
  • to provide you with our funding newsletter;
  • to answer questions that you have asked about our charitable activities;
  • occasionally to invite you to CFCT events;
  • very occasionally to consult you about our future funding strategy.

Your personal information will be held, only for as long as it is required for our grant-making processes or as long as the law requires.


Your personal information will be kept strictly confidential.  We will not share it with any third-party organisations or individuals other than associate grant consultants commissioned by CFCT to review your grant application.  Your personal information will not be sold, given away or shared with anyone else, unless we’re required to do so by law.

Access to your information

You can request access to the personal information that CFCT holds about you by contacting our office as set out below.   We will provide you with access to your personal information, unless we are legally advised to refuse your request.  We will provide the information as quickly as possible, but it may take up to 15 working days.   

If you would like to ask us to change personal information that is out of date or inaccurate, please contact us and we will take reasonable steps to correct the information.  If you wish to have your personal information deleted, please let us know and we will delete it wherever practicable.

You have the right to request the erasure of your personal information if you believe that it is being held longer than is necessary for the purposes for which it was collected.   In rare circumstance, we may legally refuse your request to access, amend or delete your personal information.  If we do refuse your request, we will let you know the reason.

Withdrawing consent

If you wish to withdraw your consent for CFCT to use your personal information, you can do so at any time using the contact details listed below.  


CFCT will take all reasonable steps to ensure that personal information that it holds is secure by storing it in a secure server or secure files.  We take security measures to protect your personal information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.  The Internet is not a secure method of transmitting information.  Accordingly, CFCT cannot accept responsibility for the security of information you send or receive from us over the Internet.   In the rare situation that we need to share personal information relating to our hardship grants by email, this will be encrypted to ensure its security.

Changes to this Privacy Policy

CFCT may amend this Privacy Policy from time to time and we will publish the amended version on our website  We recommend that you visit our website regularly to keep up to date with any changes.

Links to other websites

The CFCT website includes hypertext links to other websites.  These links provide further information about our funding and our partner organisations.  Their inclusion does not signify that CFCT endorses or has any responsibility for the content of the linked websites; and we are not responsible for the privacy policies operated by the owners of those sites.


The CFCT website does not use cookies.  However, you may prefer to disable cookies on this site and on others.  The most effective way to do this is to disable cookies in your browser.  We suggest consulting the Help section of your browser.

Contacting us

If you would like any further information or if you have any queries, problems or complaints relating to CFCT’s Privacy Policy or data handling practices, please contact the Chief Executive who is designated to take responsibility for data protection compliance:

Jacqueline Rae
Chief Executive
Colyer-Fergusson Charitable Trust
32 Hill Street

You can also contact us by telephone on 020 8948 3388 or email to